No charge for software updates (includes volume license installation packages for orders of 50 licenses or greater)
Priority e-mail support for all support issues; this will immediately notify support staff and put the support ticket to the top of the response queue.
Access to a direct phone line to discuss support issues "in person" during US business hours (9am-5pm, US Central Time Zone).
72-hour max response time for all reported issues.
Priority bug fixing.
Custom hotfix builds if necessary.
Remote diagnostic assistance (if allowed by customer) to connect via the internet to the customer's PC or server for troubleshooting.
Cost is 20% of the license cost of the software, renewable on an annual basis.
Contact [email protected] for information on ordering Priority Support.
3 Simple Steps to Get you started with Win2PDF
Start with the free Win2PDF trial edition. Download, double click on the setup, and install. You'll have a new printer named Win2PDF for creating PDF files.
There is no time limit to the trial version, but an extra page will be added to every PDF document.
If you like it, buy a license online. You'll get a license emailed to you right away.
No need to re-download. Enter your license key and start creating quality PDF files.